Return and Refund Policy

Last Updated: March 14, 2025

All Sales Are Final

At Arabella, all sales are considered final upon completion of purchase. We do not offer returns, exchanges, or refunds for any products purchased from our store.

Damaged or Defective Items

In the rare event that you receive an item that is damaged or defective upon delivery, please contact our customer support team at [your email address] within 48 hours of receiving your order. Please include:

• Your order number
• A description of the damage or defect
• Photos clearly showing the damage or defect

We will review your claim and, at our sole discretion, may offer a replacement or store credit. No cash refunds will be issued.

Shipping Errors

If you receive an incorrect item due to a shipping error on our part, please contact our customer support team at [your email address] within 48 hours of receiving your order. We may request photos or other verification before processing a solution.

Order Cancellation

Once an order has been placed, it cannot be cancelled. All sales are final.

Digital Products

All digital products, including but not limited to downloadable content, are non-refundable under any circumstances.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us at:

• Email: info@arabellaknox.com
• Phone: 865-839-5574
• Contact form: https://arabellaknox.com/contact-us/

This Return and Refund Policy is compliant with consumer protection laws while maintaining our all-sales-are-final policy. This policy may be updated at any time without prior notice.